Why I am getting 404 error?

[sandy_2025 (sandeep thakur)]

Which IIQ version are you inquiring about?

[identityiq-8.4]

Please share any images or screenshots, if relevant.

Please share any other relevant files that may be required (for example, logs).

catalina.2025-09-14.log (115.7 KB)

localhost.2025-09-14.log (5.6 KB)

Share all details about your problem, including any error messages you may have received.

only getting error like The requested resource [/identityiq] is not available

Note: I am new to this space and am configuring it for the first time

[vinnysail (vinod kumar maram)]

Hi @sandy_2025 ,

have you recently upgraded the tomcat version ? can you downgrade to tomcat 9 version and see if it helps.

refer the release notes for 8.4 - 8.4 IdentityIQ Release Notes - Compass

check for supported platforms section to know more details.