Identity Security Cloud - Conditional Failure of Access Request to Trigger Workflow in IdentityNow

[ssaptashwa (Sumit Saptashwa)]

Hi @psalat8887100,
Looking at your use case, it should be doable to via Access Request Submitted Event Trigger.
Also, you can refer to below post from Colin on implementing the trigger using workflows, this should help you intercept the request, check your condition and handle approval or failure accordingly.

Implementing A Request Response Type Trigger in Workflows

[DevCom-VideoTemplate - Copy_Marketplace-Gradient_Tutorials-Blue] At the time of this writing, SailPoint Workflows does not have native support for our request response type triggers, such as the Access Request Submitted trigger. However, there is a way to implement request response triggers using the current capabilities of Workflows. This guide will demonstrate how to configure a Workflow that can successfully receive events from the Access Request Submitted trigger as well as respond wi…