Specify pre-req for access request

is there anyway in ISC to specific access conditions? that is you must have entitlements a,b,c before you can request d

@ugochuik

Not Directly , But a workaround :

Configure a workflow :
Access Request Submitted → check the recipients access → if condition satisfies → proceed to approve → if not – deny the request

I don’t see any workflow trigger for access request submitted. I see trigger for access request decision. Besides I want this condition checked before the submission is done

We can’t really limit what access items show up during requests. One way to handle this is by using segments, but the catch is ,they rely only on identity attributes, not on access-related data.

We had a similar use case before. What we did was deny the request with a comment explaining that the user doesn’t have the required access.

Also, we’re not lucky enough to have a built-in “Access Request Submitted” trigger. So, we had to use an external trigger along with the event trigger for submitted requests to make it work.

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You do bring up an idea I will look at, I have populated identity attribute before based on access. I will explore that angle

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