Identities with Active Workflows Skipped

IdentityIQ (IIQ) IIQ Discussion and Questions
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Problem

“Identities with Active Workflows Skipped” Error during refresh task

Diagnosis

This error occurred if there is any active work item or a refresh is already in progress for the user

Solution

check the parameter in Attribute - Map section in identity cube of user:

You have 2 options;

1- Find the pending refresh task and terminate it. After that you should run refresh task for related user.

2- Delete related parameter entry (entry key=“pendingRefreshWorkflow”) in identity cube of the user. After that you should run refresh tas for related user. You can observe successfull provisioning actions on the user.

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Hello @vishwa_csl

Welcome to the community!

Adding to what you mentioned above, it’s possible to refresh identities with active workflows by adding the following to the taskDefinition

<entry key="noCheckPendingWorkflow" value="true"/>

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