Identities with Active Workflows Skipped

IdentityIQ (IIQ) IIQ Discussion and Questions
,
1

Which IIQ version are you inquiring about?

8.4p1

I am seeing multiple identities with “Active workflows skipped”. What is the best way to remediate this as it is holding up additional information from being processed.

2

it’s possible to refresh identities with active workflows by adding the following to the taskDefinition

3

Another thing that you can do is

check the parameter in Attribute - Map section in identity cube of user:

You have 2 options;

1- Find the pending refresh task and terminate it. After that you should run refresh task for related user.

2- Delete related parameter entry (entry key=“pendingRefreshWorkflow”) in identity cube of the user. After that you should run refresh tas for related user. You can observe successfull provisioning actions on the user.