Hi Experts, Is there any offical doc link which explains the process to set permanent work assignments for VIp Users? The requirment is we have set the permanent work reassignments for the VIPs to the EAs for all workitem types so that it should stop the VIPs from getting assignment emails when ne…

Hi @Hanushma Please refer APIs below for Work Re-assignmnet: Work Reassignment | SailPoint Developer Community

Hi @Hanushma I hope attached will help you. Configuring Work Reassignment - SailPoint Identity Services SailPoint Identity Services Documentation

Thank You Manish and Shawn. @msingh900 , Since this can be acheived via UI , is it recommended approach to do it via GUI or API? Cheers, Hanushma

If UI is available, we go through UI. But If you are using a custom external Web Service then API would be bettter option.

There is a limitation with UI. You can perform this reassignment for one user. If you are using API, then you can write a script to do this job in bulk.

How to Set Permanent Assignmnet to VIP users in ISC

Identity Security Cloud (ISC) ISC Discussion and Questions

Tursun (Shawn Tursun) April 9, 2026, 2:24am 2

Hi @Hanushma

I hope attached will help you.

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How to Set Permanent Assignmnet to VIP users in ISC

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