There are 14 days (end-to-end) for manager and governance group member to approve access requests in ISC. I want to display in the reviewer email template the date that the request was initially created so that they can see the urgency (days left) to approve/deny the request before it is canceled. This seems very basic/fundamental information for an approver.
The same info is helpful in the email to the requester and requestee (“submitted after validation…” & “Access request for other”) at which point I believe the AR ID is already created.
The global variables and attributes on these email templates are lacking and inconsistent. Is there a workaround?
There is a similar request for IIQ related to identity (How can I get Identityrequest createdDate and enddate for an access request). Does @BalajiChandrasekaran have a similar code for Access Requests in ISC for the email templates?