Getting Unknown Host XXXX.corp.ad error for newly built VA

:bangbang: Please be sure you’ve read the docs and API specs before asking for help. Also, please be sure you’ve searched the forum for your answer before you create a new topic.

Please consider addressing the following when creating your topic:

  • What have you tried?
  • we tried to create new VM and configured as VA into cluster to connect IQ service for AD related functionalities.
  • What errors did you face (share screenshots)?
  • post configured VA , we imported all relevant certifications, and ports were enabled between new VA to IQ service machine.
  • Share the details of your efforts (code / search query, workflow json etc.)?
  • What is the result you are getting and what were you expecting?
  • when we tried to password reset getting unknow host hostname.corp.ad (IQ service hostname) error showing and while running corp AD source test connection showing time out error.