AD is getting down after IQSerice is introduced.
I have seen that there is a service getting failed in VA.
ldconfig.service failed due to a core dump,
Not sure, if it is the reason for this.
Where are you running the va ?
- Confirm IQService is not installed or misconfigured on the VA.
- Install or move IQService to a dedicated Windows server.
- Investigate the
ldconfigfailure via logs to confirm it’s not masking a deeper issue (e.g., corrupted system files).
Please be descriptive as such one liner wont help much.
windows server 2025 and it is a dedicated server.
This VA issue is fixed but AD is still not connecting.
Check IQService Status (Windows Server) via below command :
Get-Service -Name “IdentityNowIQService”
Make sure it’s running.
Hi Manish,
First verify if the below command gives you what result.
nc -zv (iqservicemachine domain) 5050
Replace your ad machine domain or ip here and try once
Thanks
Its good to go as I did check and get to know windows firewall rule was blocking it and I created a rule to bypass it but now I am getting different error.
@simplymanish TRY TO REMOVE THE IQ SERVICE configuration and see if you can connect if yes its a problem with your iq service user
USe the below steps to register the user
1-login to the iqservice
2-open cmd where iq service is hosted
3-run iqservice.exe -a name of the user
4-Restart the iq service
5-Test the connection again by putting back the data in sailpoint
I managed it by adding required permission on service account then configured IQ service with same account and it worked.