Form Trigger - If both Basic and Advanced configured, which is used?

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

In reviewing some forms, I noticed that they were configured with both a Basic and Advanced details on the form JSON. When I opened the workflow’s Form Submitted trigger in the UI Editor, I can see that both Basic and Advanced are configured.

My questions are:

  • Should you be able to configure both Basic and Advanced for the Form Submitted Trigger?

  • If you can configure both, what is the order they are processed, or which one takes precedence during evaluation?

The documentation on the Basic/Advanced configuration does not make mention of how this is handled. I have reviewed the Form Submitted Trigger Documentation here: https://documentation.sailpoint.com/saas/help/workflows/workflow-triggers.html#form-submitted

2

@njackson did some tests in his environment and he noted that the advanced filter consistently takes priority. I think the workflow just saves both the advanced and basic filters in the JSON, but if advanced is configured it will use that instead of the basic.

3

Is there any way to have that confirmed by engineering and then have the documentation updated to make note of that?

4

Ok, so the official answer is that advanced filters take precedence over basic. If you want to use the basic filter, just make sure that there is nothing in the advanced filter text box. This is already documented.

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5

Thanks for confirming Colin. We must have missed that when we were looking before.

6

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