Error Msg iqservice

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Has anyone seen this error before?

[“Failed to connect to IQService. Please check TLS configuration for IQService: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target”].

Everything is working but I get this in the logs?

2

Hi @TJ21

Are you able to do the Test Connection of your source while TLS is on.

Thank you!

3

yes its on and successful when tested

4

Hi @TJ21 ,
I have faced similar issue on a web service connector , to resolve this I have followed this documentation : Support Articles - [IdentityNow] PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target - Customer Support
Hope this helps

5

OK please check the certificate you are providing correct or not.

By openssl cmd.