[ Token generation failed. Unable to generate access token]-Unable to find valid certification path to requested target

Dear Members, I’ve on-boarded PAM Application to Sailpoint IIQ and configured successfully, when try to test my configuration getting below error and i can’t able to see test connection success . Kindly help me.

I’ve added the SSL certs to “E:\Java\jdk-20\lib\security\cacerts” location by using keytool command , rebooted my whole windows server, still same issue, attaching error screenshots.


Hello @veerababu91

I recommend that you file an expert services request for a comprehensive analysis of your situation with a SailPoint representative.

For more information on filing requests, please check out the community tutorial, How to: Use the SailPoint Support Portal.

In the meantime, please check out the following resources to see if they may help your current situation.

  1. PKIX path building failed error
  2. [IdentityNow] PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException:…

HI @Vb_Bellamkonda ,

Try importing cacert to below location once:


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