Error-Creating new Attribute Under Manage Accounts only

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.3

Share all details related to your problem, including any error messages you may have received.

Our help desk team needs to be able to further verify users by them having a secret word or pin available to the team. I have actually added a “Secret Word” and “PIN” attributes, editable in the Global Settings>Identity Mappings page. But when I try to access the attributes in the “Manage Accounts”>Edit Identity page, it gives me an error. Please see screenshots for further descriptions.
PIN and Secret Word Error.docx (250.5 KB)

2

Hi @derrickthomasvdot

Can you confirm which capabilities are assigned to the user?

Also is this user in a dynamic scope that allows editing this identity? Any restrictions on who they can request for:
DynamicScope:
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QuickLink:
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2 Likes
3

Thanks, Nicholas. I was able to finally submit, but now it is asking for a approval and I do not want this to go through any approval. Is there a way to remove the approval process and submit without it?

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4

Hi @derrickthomasvdot,

you can disable the approvals from LCM Create and Update workflow

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or remove the approval step form Identity Update workflow:

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1 Like
5

That’s great @derrickthomasvdot please mark as a solution if this helped resolve your original problem.

6

I’ll look into that. Also, where can I find my identity attributes in the debug page?

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image

8

Can you find it searching like ObjectConfig.
ps if you mark searchablea IDN Attribute remember to update the DB

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