Email templet issue

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Hi All,

Recently we have implemented the SOD that is working fine, but the issue with the email custom templet i have modified that looks like the some miss in the HTML code. Please help me with the debug. Then policy volitation email triggering same like HTML.

    <p>Dear Policy Violation Owner,</p>

    <p>This is to inform you that a policy violation has been identified in the system for the following user:</p>

    <ul>
        <li><strong>User:</strong> ${identityName}</li>
        <li><strong>Policy Violated:</strong> ${policyName}</li>
        <li><strong>Details:</strong> ${constraintName}</li>
    </ul>

    <p>You can view and resolve this violation by accessing the IDM Policy Violations dashboard.</p>

    <p><b>Important:</b> some text need is there.</p>

    <p>Thank you for your prompt attention to this matter.</p>

    <p>Kind regards,</p>
    <p> Identity Management</p>
     <p>[email protected]</p>

Policy violation by $identityName

Thanks,

2

Hi Shubham,
Can you please add the error message or logs for this issue.

3

Hi Kummari,

Unable to determine work item owner due to errors in rule: WorkItem - Generate Approval Identifier

This the error i have getting when running the Refresh identity task.

Thanks

4

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