I have a problem with just one email template, when I open it, it simply crashes, I changed browsers. And it’s just this template that I can’t open
It’s this one,
I was making an update to the body, I clicked save, closed the template and tried to open it again, then it just crashed.
Try to resend the before configuration with API
https://community.sailpoint.com/t5/IdentityNow-Wiki/API-to-Configure-Email-Templates/ta-p/78548
PS its a little old post,
I think this api is no longer working, I’m looking for a way to return the previous settings
Hi @kaiolima,
I was going to suggest the same as @enistriminsait - Appears to be the only publically available API’s to update the EmailTemplates at the moment - I would attempt to update it and refer to New Account Provisioned for details of the default template.
If you are interested in what caused it - You can check the Network Traffic in Inspect Element, when loading the page. Sometimes more details of errors are displayed there for additional information. Inspect > Network Tab > Reload Broken Template > Response. I also like to filter on Fetch/XHR.
Hope this helps.
Sorry @kaiolima -
Please see Notifications BETA API.
The API mentioned: Create Email Template which is also being used to update the Email Templates.
Hope this helps!