Hi Team,
We are currently using UKG as an authoritative source and we are using cloud rule to calculate the email while creating AD account and using transform we are calculating this email value to UKG.
QQ:where to check whether we are writing back the email and phone number back to UKG?
note:we are not using any attribute sync in UKG source and no rule to sync back the email and phonenumber back to UKG.
Hi @sgonuguntla,
Have you checked all the provisioning policies in the UKG source? if not check using Postman using SailPoint API (API: list-provisioning-policies | SailPoint Developer Community). And check before provisioning rule, in case there are updating using Before provisioning rule in the modify operation.
The UKG connector has the ability to write back a number of fields to the UKG workflow. Provisioning Employee Attributes
I would expect that you will need to use attribute sync to tell the connector which attributes you wish to update and as Suresh mentioned, you will need to make sure that you have a create profile configured.
Hello,
There are various ways to do it.
But, from the UKG Connector Documentations, the best way to do it is using Attribute Sync as UKG HCM connector supports multiple attributes which can be provisioned and from your question, Phone Number and Email can synced back to the UKG Authoritative Source.
If the above functionality was not available in the UKG OOTB connector, then, PowerShell Script which would get called after “AD Account Creation” i.e. (After Create AD Connector Rule) would have been best option.
But for you, Attribute Sync is good option available.
Regards,
Rohit
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