Duplicate account in IDN

Hi All,

I am facing an issue with webservice connector where two same accounts are coming two times one get correlated and other remain uncorrelated.
Has anyone faced any issues and resolved it.

Hi Shantanu,

Few questions:

  1. Are you using any customized after operation rule, if yes please check the logs for rawResposne and processedResponse objects if you see duplicates over there due to any customization issues. I suspect this as one of the possibility
  2. Did you made sure unoptimized aggregation is ran?

Regards,
Uday Kilambi

Hi @schattopadhy,

Have you validated target API whether it is sending duplicate records?
At the same time what is the unique mapping you have done in the schema?

Thanks

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