Hi Team,
We’re trying to establish the connection using webservice VA connector, but we ended up with “Connector Exception” generic error message. In postman, we’re able to connect and perform all the operation, but in IDN its not working. We’re using client credentials grant type for authentication. I’ve attached before and after operation rule to “Test connection” operation to debug further, but not seeing the rule triggered.
How do we check, if any network issue or firewall issue in VA?
Hello @Shonnegowda,
Are you getting anything from the VA logs?
Is this happening during test or account aggregation - or both? I see that your screenshot is from the test, could you try to run an aggregation as well to see if you get a more elaborate error message?
Have you configured the account aggregation operation?
And as a last question - is the endpoint accessible from the VA?
Hi @Shonnegowda,
Is it possible for you to share the connection configuration that you are using for test connection.
Also if possible, please check if your logging is enabled for your connector.
Thanks
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