Disable IdentityNow account source

[raibom (Bruno Souza)]

I need to disable the IdentityNow source account whenever a user leaves the company.

In the inactive lifecycle state, accounts are disabled but this one remains active and it is not possible to add it in “Source accounts to disable”.

[GOKUL_ANANTH_M]

Hi @raibom ,

I think, you may use a workflow to do disable the accounts.

or if you think of the OOTB method to disable accounts using provisioning settings tab, take a look at the below post.

Disable IdentityNow Account

Hello, Is there an out-of-the-box configuration to disable IdentityNow Account based on Life Cycle state? If LCS is “Termianted”, then “Disable” IdentityNow account shown in below screenshot. [image] If out-of-the-box configuration is not available, then what options do we have to achieve this ?

Thanks!!

[arjun_sengupta]

Hi Bruno,

There is a Identitynow Governance connector which can be configured to do this.

Supported Features

There are some limitations where if the user is a owner of a entitlement/source, the disable action may not work.

Regards
Arjun

[gourab (Gourab Sadhukhan)]

Hi @raibom ,
Workflows can be used here. Detect LCS changes and using Manage accounts action, get source id $.getAccounts.accounts[?(@.sourceName==‘IdentityNow’)].id and in operation set disable .