With IDN how would my enterprise be able to manage an app’s users with a flat file source. Qauly’s is the app we’re using, and we’re not trying to use API’s?
Hi Ahmad,
Flat Files can be uploaded to IDN to correlate the accounts and data with identities. IDN can create new accounts on the flat file source and provision entitlements to accounts.
Here is the documentation for the Generic Flat File Source. Please let me know it this helps answer your question.
Thank you,
- Zach
Hi @AHMADIAM2,
Adding on, I am not able to get the full context of the question you asked and what application Qauly does,
Ideally direct connection to the application is recommended for all “It’s okay to automate it type application”. Some cases flat file is used when you go for some sensitive applications like Banking.
If you have access to API Endpoints / Database and app owner is okay with IDN getting data directly form them, you can give JDBC / Web service connectors a try.
When you go for Flat file approach typically the flow looks like the follows,
- Initial On-boarding - You can look for exporting or report generating options in the app to get a list of all users and entitlements. Import it into the IDN so now IDN knows the users, entitlements and user-entitlement mappings.
- UAR & certification - You should have all the information in IDN to review the access each users.
- Provisioning - Since we don’t have a direct connection to app from IDN, we will have to integrate some ticketing system like ServiceNow to track the change requests and manually do it the Qauly application.
Hope this information helps.
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