Delete operation is not supported - Snowflake connector

[ismaelmoreno1 (Ismael Moreno)]

Which IIQ version are you inquiring about?

Version 8.2

Share all details related to your problem, including any error messages you may have received.

Hi experts,

We are facing some errors during Delete operation using Snowflake connector. The error returned is the following:

java.lang.UnsupportedOperationException: Delete operation is not supported. For details or troubleshooting, refer to the connector documentation.
at openconnector.connector.snowflake.SnowflakeProvisioner.deleteUser(SnowflakeProvisioner.java:235) ~[connector-bundle-webservices.jar:8.2p4]

According Snowflake documentation Delete account operation is not mentioned as supported features

Supported Features

At this point, is there any way to delete account using this connector?

Thanks in advance

[officialamitguptaa (Amit Gupta)]

@ismaelmoreno1 - I don’t think this feature is supported. As of now only IdentityIQ Supports Account deletion. This feature is not available for IdentityNow. Refer the screenshot below -

However, you may raise a Support ticket to get the confirmation.

[kjakubiak (Kamil Jakubiak)]

I am affraid it’s a bit missleading as actualy delete operation is also not supported on IIQ platform - this is what documentation says about supported features in IIQ.

[vinnysail (vinod kumar maram)]

Hi @ismaelmoreno1,
how are you deleting the account
is it during all roles and entitlement removal or during termination process deletion of account api request getting called ? Ideally the snowflake connector itself does not have it in the features.

[ismaelmoreno1 (Ismael Moreno)]

hi @vinnysail

We are deleting account through ‘Delete option’ from accounts section as you can see bellow:

[ismaelmoreno1 (Ismael Moreno)]

hi @kjakubiak

Thanks for your reply.

Yes, as you mention it’ s appear that Delete option is not supported.
For this reason I would like to know if Sailpoint intends to bring include this feature, or if the unique way to delete account is through Snowflake API SCIM using following method DELETE scim/v2/Users/{id}