Custom Attribute for the SailPoint Identity Governance SaaS Connector for ServiceNow

[DocsTeam]

The system tables have additional fields that you need to manage using the source. Use this procedure for adding a field to other tables.

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This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/connectors/saas/servicenow/identity_governance/help/saas_connectivity/servicenow_identity_governance_saas/custom_attributes.html

[sup3rmark (Mark Corsillo)]

This documentation should note that new custom fields should be added as strings specifically, and not as booleans.

When a field is set as a boolean and Attribute Sync is enabled, any updates that don’t include changes to that field will flip that field back to false regardless of what the mapped value is.

[ryan_mccall]

@sup3rmark

When a field is set as a boolean and Attribute Sync is enabled, any updates that don’t include changes to that field will flip that field back to false regardless of what the mapped value is.

Thanks @sup3rmark that information has been added to the note at the top of the page.

[sup3rmark (Mark Corsillo)]

That was quick! Thanks @ryan_mccall!