Define source for some attributes using SCIM

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hello,
I am very new to Sailpoint. I have a question about defining a source for an attribute. Can we define a SCIM connector source for an attribute in Sailpoint IdentityNow?

The goal is have a feature in ServiceNow to update phone number of the users as self service. We want to bring them into sailpoint and sync with other connected systems.

2

Hi Rahul,

Yes you can create an Identity attribute or use the existing default ‘phone’ attribute on the identity profile and map it to the ServiceNow account phone attribute.

Then on other sources, you can specify to sync this identity level attribute to an account attribute on the Attribute Sync configuration page.

Thanks,

Liam

3

The goal is to have a servicenow catalog for Self service. Phone number is one of them. We have other custom attributes specific to the organization. Once the user update these attributes, we want to bring them into ISC for further processing.

4

On each ServiceNow aggregation, the ServiceNow account attributes that are mapped to Identity Attributes will then be updated on the identity. So if the phone number attribute in ServiceNow is updated by an end user, then on the next ISC aggregation, SailPoint will bring this new value in. You can read more about identity profile mappings here - Creating Identity Profiles - SailPoint Identity Services

Mapping the ServiceNow attributes to identity profile attributes then allows you to perform operations like attribute sync to other downstream sources.

2 Likes
5

Hi @rahulks88,

Yes, you can get attribute data from any sources in identity now. You can directly map that source attribute in the identity profile mapping.

Also you can use a first valid transform if you need to populate data from different sources into a single identity attribute. Then you can use this transform in the identity profile mapping of the identity attribute.

{
    "name": "Transform name",
    "type": "firstValid",
    "attributes": {
        "values": [
            {
                "attributes": {
                    "attributeName": "first source attribute name",
                    "sourceName": "first source name"
                },
                "type": "accountAttribute"
            },
            {
                "attributes": {
                    "attributeName": "second source attribute name",
                    "sourceName": "second source name"
                },
                "type": "accountAttribute"
            }
        ]
    },
    "internal": false
}

Thanks

1 Like
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