Creating cert revoke servicenow tickets from SailPoint ISC

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi all,

I have implemented a service desk integration as follows to create a service now ticket for any cert revokes with configuration as below:

1
1833×759 18.2 KB

2
2830×700 36.2 KB

3
3814×425 19.5 KB

4
4788×723 60.8 KB

5
5826×784 42 KB

6
6806×737 38.7 KB

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7782×746 40.6 KB

Upon executing the cert revoke campaign, I am unable to see the service now ticket creation in SailPoint ISC with the search query as follows: "accountRequests.result.ticketId:*AND sources:ServiceNow "

Is there anything that I m missing here?