Introduction & Overview
Below is the agenda that is covered in new customer and partner onboarding for the SailPoint Developer Community.
Introduction to Onboarding - @jordan_violet
- Agenda
- Address who is the audience
- Share the high-level value of extensibility to an organization
Introduction to Developer Relations team - @jordan_violet
- Introduce team members and roles
Overview of developer.sailpoint.com - @jordan_violet
- Overview of resources we provide
- Technical Resources
- Enablement Resources
Introduction to Technical Resources
API Specs - @colin_mckibben
- What are APIs
- When to use APIs
- API Versions
- How to navigate API specifications
Developer Documentation - @tyler_mairose
- What are the docs
- When to use the docs
- How to navigate the docs
Tools - @tyler_mairose
- CLI (Command-line Interface)
- What is the CLI
- When to use the CLI
- How to install the CLI
- How to use the CLI
- SDKs (Software Development Kits)
- What is an SDK
- When to use an SDK
- What programming languages are supported
- How to use the SDK
Admin Documentation - @colin_mckibben
- What is it
- When to use it
- How to use it
Introduction to Enablement Resources
Developer Community Forum - @jordan_violet
- What is the forum
- When to use the forum
- How to use the forum
Announcements - @jordan_violet
- Overview of announcements
Blog - @colin_mckibben
- Developer Community Blog overview
Discussion, Questions, and Show & Tell - @jordan_violet
- Overview of discussions, questions, and Show & Tell
Ideas Discussion - @colin_mckibben
- What is it
- When to use it
- How to use it
SailPoint Status Page - @tyler_mairose
- Overview of status.sailpoint.com
- Platform Status Updates category
Contribution and Participation
Value of Community - @colin_mckibben
- Overview of how our community is self-supporting and self-sustaining
- Setup and introduction into below items:
Asking Good Questions - @colin_mckibben
- Exhaust your education and attempts to solve your problem first
- Clearly state the problem
- Describe, clearly, what you have tried already
- Add supporting information(e.g. screenshots, code snippets, log messages, etc.)
- Redact sensitive information
- Add appropriate tags
- Our community is comprised of your peers that are trying to help you. Be sure to respond in a timely, courteous manner
- Mark the solution when you get one
- If you figure out your own solution to your problem, please reply to your topic with how you solved it to help others in the future
- If someone adequately answers your question, then please mark their reply as the solution.
Utilizing Chat and Direct Messages - @jordan_violet
- When to use chat or a direct message
- When the question is sensitive
- Personal questions, like questions about your discourse account
- Connecting with each other at a personal level
- Otherwise, please create a topic in the correct category for help with technical questions
Events - @tyler_mairose
- What is it
- Where to find it
- How to join and participate in events
SailPoint CoLab - @jordan_violet
- What is it
- Where to find it
- How to use it
Providing Feedback - @colin_mckibben
- Feedback about our API specs, our documentation, sitemap, forum, code, and so on—share your feedback around anything under developer.sailpoint.com here!
Contributing to Documentation - @tyler_mairose
- Show how to create an issue in GitHub
- Show how to submit a Pull Request from the linked documentation page
- Explain that API specifications do not accept Pull Requests, only issues
Contributing to Code - @tyler_mairose
- Introduction SailPoint Open Source
- How to create an issue, and what makes a good issue
- How to make a pull requests
Becoming an Ambassador - @colin_mckibben
- Overview of our ambassador program
- Perks for becoming an ambassador
- Requirements for being an ambassador
- Getting started