Hi, I have generated a Entitlement Owner certiication in IIQ, so I see certs are getting stuck at Activating State only.. and I dont see any error even in the logs.. Note : this cert was working fine before but suddenly its getting stuck now. Can some one help me on this. Thanks Prashanth [im…

Hi @PrashRV , Can you share the task result for this certification. It might have the info on why it is pending. Are you using any rules like pre-delegation or exclusion rule in this cert which was changed recently?

Hello @PrashRV You can try below- Check if your task server isn’t down and there are enough threads to process generation task Another workaround you may try is to stage a similar cert, review it, and then use this staged cert as template to generate another cert with different name without activ…

Certifications Stuck on Activating state in SailPoint IIQ

IdentityIQ (IIQ) IIQ Discussion and Questions

PrashRV (Prashanth RV) July 28, 2025, 7:06am 4

Hi All ,

Thanks for the replies,

the issue is resolved in my Environment , its because of IIQ upgrade and some tables related to Certification are missing..
once after creating those , able to see certs getting activated.

Thanks
Prashanth

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Certifications Stuck on Activating state in SailPoint IIQ

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