Certification Showing HTML

IdentityIQ (IIQ) IIQ Discussion and Questions
,
1

Which IIQ version are you inquiring about?

8.2p5

I am working on email templates and the emails are showing the html code of the text file. I am blanking on why this is happening. Can someone assist?

Example email output:

Blockquote
html>
style>
p {
text-align: left;
}
/style>
body>
p>You are required to complete a Certification for your direct reports./p>

*deleted the beginning brackets as it was not showing in this output.

2

Hi @Alyson_Trad

Please share the complete email template file.

Body in your email template should be something like below:

<html>
<style>
p {
text-align: left;
}
</style>
<body>
<p>You are required to complete a Certification for your direct reports.</p>
</body>
</html>

Thanks

3

Hello Alyson,

Are you using the Character Data to be interpreted by XML? It’s look like:

<![CDATA[
  <p>YOUR TEXT/CODE HERE</p>
]]>

Anyway you can use this:

&lt;html>
  &lt;p> You are requiered to complete a Certification for your direct reports.&lt;p>
&lt;/html>

Regards.

4

I am pretty sure that html & body tags are not mandatory in email templates. By default email template object has tag. Can you try below code?

&lt;p style="text-align: left;">You are required to complete a Certification for your direct reports.&lt;/p>

5

Are you writing sent email to file or sending to some email box?

6

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