Email template Showing HTML

[Alyson_Trad]

Which IIQ version are you inquiring about?

8.4p1

I am attempting to update our email templates to include the link to our SailPoint environment. I am using html and a simple

tag. The problem is even when I put in CDATA prior to html, it is still showing the tags in the final email.
How do I avoid this?

[ryan_toornburg]

Hi @Alyson_Trad - Here is an example of the format I have that works. Make sure it is within the Body tags:

[vedeepak (Deepak Vema)]

Could you please share the template code that you’re trying?