Certification campaign has marked as completed without completing certifying all identities. For example let say 10 identities are there out of which 2 identities are still open but certification campaign marked as complete. This causing audit issue any idea on this?
Several Reasons could be here, check which reason is causing error here:
1.The campaign may have reached its specified deadline. When a campaign’s due date has passed, it can be automatically completed by the system.
-
An admin might have manually completed the campaign before all certifications were finished.
-
The campaign may have been configured to automatically approve undecided items when completed. To address this issue and ensure all identities are certified before a campaign is completed:
-
Ensure the campaign deadline allows sufficient time for all reviewers to complete their certifications.
-
When creating the campaign, choose the option to “Choose to maintain or revoke access to undecided items” instead of automatically maintaining access. This allows administrators to make a decision on undecided items when completing the campaign.
Please replay if you are still facing the issue.