Cannot Delete Identity Profile – Aggregation Error

Identity Security Cloud (ISC) ISC Discussion and Questions
1

Hi Team,

I am trying to delete an Identity Profile in my ISC (Sandbox tenant), but I am encountering the following error:

“Identity profiles cannot be deleted when an account aggregation is running.”

However, in my case:

  • The source linked to this Identity Profile has a failed test connection.

  • Account aggregation is not currently running.

  • I do not see any active or running aggregation tasks.

Any guidance or recommended steps to safely delete the Identity Profile would be greatly appreciated.

Thanks in advance!

2

@vsuddala ,
Aggregation failed or might have interrupted that time I have faced this kind of issue. pls check

3

Try to delete via API if it is not allowing in UI.

You can try to find any long running aggregation related tasks are still pending by using get-pending-tasks | SailPoint Developer Community and try to clean up. Also, try to reset the identity profile source and try the delete. I would also ensure no other source aggregations are processing when you are deleting the identity profile.