Batch request is working in Dev Environment only

[ayadav_12 (Amit Yadav)]

Which IIQ version are you inquiring about?

8.2p1

Share all details about your problem, including any error messages you may have received.

Hi All,

We are facing an issue where batch request is only working in dev environment. When we tried in Prod and QA it’s throwing error and not processing it. Can you please help on this which rule/workflow do i need to update so that it will be working in other environments as well.

Regards
Amit

[Arun-Kumar]

Hi @ayadav_12 ,

Please check whether the business process for Batch Request Access in LifeCycle Manager is the same for both development and production environments.

Please share the error message and logs?

Regards,
Arun

[vishal_kejriwal1 (Vishal Kejriwal)]

As @Arun-Kumar , mentioned you add trace as true in the workflow which is attached to “Batch Request Workflow” .

trace will help to debug were exactly workflow is failing , this trace will log all the relevant information of each workflow step with the variables value and the plan created / modified in each step.