Apps: "Visible in the Request Center" vs "Allow Access Requests"

Hello everyone,

Why are there these two different options when configuring an app instead of just one?
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What happens when one of the check-boxes is selected in comparison to when none of them are selected?

The documentation doesn’t seem to explain the meaning of each of the options separately.

Best regards,
Andrei

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Hi @adamian

One potential reason I can think of (and note that there could be other reasons) is that SailPoint allows for requesting access from multiple sources: It could be a catalog integration like ServiceNow Catalog, it could also be an integration with tools like MS Teams or Slack, or just the good old request center.

In cases where a client/customer does not want to use the OOTB request center, but leverage one of the other two options, you can have your accesses still be requestable, but toggle the viewing/requesting of that access from the Request Center off. I’ll let the experts provide more info if needed.

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