Append the values to attribute which is received from serviceNow Ticket

karishma_shaik2 · October 21, 2024, 1:57pm

Hi Margo,

Thanks for the response. I have made changes as said.

I got the details of account and appended the ticket number to attribute separated by “,”. Any other way to break the line and store them line by line.

and as we are using Create API so entitlement is getting replaced which is under entitlement assignments. Any other way to add all the entitlements which are requested.

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Append the values to attribute which is received from serviceNow Ticket

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