Accounts not not getting scanned, even the aggregation is successfull

Identity Security Cloud (ISC) ISC Discussion and Questions
1

Hi All,

As I’m new to IDAM, I’m facing a issue wherein, the accounts are not getting scanned via service account that runs through File upload utility [version 3.0.0] everyday morning, even though the aggregation is success. E.g Account scanned is 0
If I download the csv file and manually Import it back, then the accounts get scanned successfully.
Could you guys please help.

Thanks and Regards,
Chai

2

Hi @Chaithra

Get me the response of JAR command execution result, so that can analyze what went wrong.

Thanks
Krish

3

The result of the java -jar command executed.

Checking credentials…
Analyzing file: C:\Sailpoint\file.csv
Analyzing file: file.csv
File [file.csv] was aggregated successfully.
Complete.

Elapsed time: 5 seconds
Total files processed: 1

Success: 1
C:\Sailpoint\DevLanding\file.csv

Error: 0

Skipped: 0

4

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