Active Directory Aggregation Issue in IdentityNow

I see this strange issue when aggregating acounts from an AD Source. I get zero accounts scanned eventhough we have the source having some test accounts

I have checked the account schema and the aggregation configuration and even the filter in aggregation, everything looks good to me

What could be the issue?

Can you share your filter? Also another way to test your filter would be to use Powershell and the Get-ADUser cmdlet using the -LDAPFilter this will allow you to use the LDAP filter you put in your config to see is you get the expected results.

Check the source configuration via the API to confirm if there is a “FilterString” applied. This is only available in the API and not visible in the UI.

Also double check your correlation configuration. If there’s something invalid here (i.e. you migrated the source via sp_config) there’s a chance the correlation attribute is invalid which will cause the system to report X accounts created but you won’t see any in the accounts tab.

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In addition to below, are you able to see the AD groups?

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