Account getting created with no account name

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi All,

We are trying to create a manual SRF using an ServiceDesk connector.
However after creation the account name is blank if i configure service desk .however if i remove ServiceDesk it works fine.Has anyone faces this issue

2

Hello @schattopadhy , can you take a look at mapping that you added in configurations.

3

@IAMpdu thanks for your response i just updated the account name to a different attribute and it works well