I have onboarded one application with webservice connector in identitynow. As i need to send some customised data in body i have written before prov rule for create account operation.When i am creating account it is creating successfully but the account name is coming as blank.I am using email as account id and account name in account schema also on aggregation the appropriate value for email is coming in account name.When i tried to change the account name to firstName instead of email it is working fine.can anyone tell what will be the issue here.
@PriyankaRaoraneAD Try configuring Get-Object HTTP operation in your source config settings. It is to fetch the user from the target which the connector does by default upon completing the provisioning to target systems and populates account attributes if needed on IdentityNow.
Also, If your target system returns the email in the response body of the create API call, then configure the response mapping for email in the create account operation and retry again.
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One more question, if we face similar issue for any other connector like JDBC how we can troubleshoot it?
Hello Priyanka, there is a “Single Account SQL Query” for jdbc connector
Yes, there is single account query present for JDBC source.
@PriyankaRaoraneAD For JDBC, As Aishwarya mentioned, Configure the “Single Account SQL Query” and validate if it is correctly working. It shouldn’t cause any issues.
And since my above solution worked for you, please feel free to mark it as solution.
Thanks,
Arshad.