Account aggregation deleting the account link

[sanofip (padma G)]

Hi Team,

We are using 8.3p5 for newly created user, Account Aggregation task deleting the account link.

Could you please suggest, why it is behaving like this.

Thanks

Padma

[sanofip (padma G)]

We have only option enabled in Account aggregation task is “Detect deleted accounts“.

[enistri_devo (Emanuele Nistri)]

Hi @sanofip,

this is the reason. “Detect deleted accounts” flag delete all the account which is no longer found on the final system.

[amit_1140 (Amit Kumar)]

@sanofip

Check with the application team if the user still exists in the target application. There may be a possibility that the user account has been deleted from the target application or Your correlation logic is failing.

[enistri_devo (Emanuele Nistri)]

@amit_1140

Your correlation logic is failing

This is possible only if flag “Only create links if they can be correlated to an existing identity” is marked.

[sanofip (padma G)]

Hi Team,

Thanks for your quick response.

It got resolved. In AD application filter we are using the employee type attribute but for these accounts employeeType value is null. So, we have provisioned only that attribute value using the test rule now it is aggregating all the active users with employeeType has values.