Access Requests for Machine Identities and Machine Accounts

Product Research In Discovery
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:megaphone: New session dates have been opened: Oct 3-Nov 7 – schedule your call today!

Business Problem

Machine identities such as applications, bots, and AI agents hold critical access. Organizations need to not only govern their existing access but also be able to request new access for those identities and their accounts.

Sound Familiar?

If your organization manages a significant number of service accounts, bots, or AI agents, we’d love to hear how you’d like to manage the request flow for those identities and accounts.

Get Involved

The SailPoint Discovery process researches business problems for potential inclusion in future product development efforts. In this case, we are exploring ways to introduce access request flows for machine identities and machine accounts in ISC.

Our Product Management team wants to hear from you! You can:

  • Share your use cases for requesting access on behalf of machine identities or accounts.

  • Tell us how approvals should work — e.g., should the identity owner, account owner, or governance group be involved?

  • Help us understand whether you need bulk requests for multiple machines or single-account requests.

  • And more!

Schedule a call to discuss your scenarios and provide insights specific to your business needs.

Thanks in advance for your input and participation!

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UPDATE: We have just opened new dates for this discovery. If you haven’t gotten to talk to us about access requests for machine identities/accounts, please schedule your meeting! Dates are now available between Oct 3 and Nov 7.