Access Request for others and Access Request for on behalf email templates are not working as expected in sailpoint identity now is not working

Identity Security Cloud (ISC) ISC Discussion and Questions
,
1

Hi Team,
When I am raising anm access request for others and accessrequest for self the email templates “Access Request for self” and “Access request for others” templates mails are not sending instead “Access request submitted email for requester after validation mail is sending” when i raise access request for self and others.Please suggest how to configure and tag the accessrequest for self template when raising access request for self and access request for others template should be sent when raising access request for others.

Thanks,
Srilakshmi