Access request failed

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Hi Team,

We are encountering an unusual error in our two-level entitlement approval process for a delimited application. Although the first approval completes successfully and the process moves to the second level, but the completion status is showing failure"

2

Hi Suresh

what is the error you are seeing in access request?

Regards
Ankush

3

@shirbhatea there is no error, just completion status shows failed

4

check the logs, there should be something.

5

I have verified all servers nothing found

6

can you just paste the error logs from the server, if there are any, and also, can you please paste the screenshot of the failed access request . Can you also paste the identityrequest from debug please??

7

Also can you provide the access request xml from debug to check the issue

9

@tharshith

<Message key=“task_msg_identity_request_verification_noaccountId” type="Error”>

We are seeing these error in identityRequest XML and request has been completed after second level approvals completed

10

please help me provide the complete xml of IdentityRequest.

And as you said request is completed, did you receive manual workitem for the requested items ?