Failed Access Requests

[ramthetribo (Ramakrishnan Narayanasamy)]

Which IIQ version are you inquiring about?

Version 8.2

Share all details related to your problem, including any error messages you may have received.

Hi,

How can we see failed access requests in access requests page as we cant apply Failed or Failure status for status category. There are just None, Pending, Complete, canceled options for status field.

Thanks,
Ram

[venus (Venugopala Rao Sarika)]

You can use Admin Console → Provisioning. There are different tabs for success and failed ones.

[iamksatish (Satish Kurasala)]

@ramthetribo
You can use advanced analytics and Filter the access requests using multiple filter criteria’s
Provide search type as Access request and select Advanced search

[iamksatish (Satish Kurasala)]

The status you see under My work → Access requests is not actually request provisioning status but it is actually access request life cycle status ( even if provisioning fails access request life cycle status can be complete)

[ramthetribo (Ramakrishnan Narayanasamy)]

it worked. Thank you very much, Satish!