Access Request Cancelled Email Template - SailPoint Identity Services

The Access Request Cancelled email is sent when a pending access request is canceled before it has been approved and provisioned.


This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/saas/help/common/emails/et_ar_cancelled.html

Hi Team,

If the canceller is different than the requester, it would be nice to have the requester also receive the notification of the cancellation.

Is this in place? or is there any other template that serves this purpose?

Thank you

Hi @vbdm1! Just wanted you to know we’re looking into your question and will get back to you.

@vbdm1 After some digging, I think this would be a great suggestion to submit to the SailPoint Ideas Portal: https://ideas.sailpoint.com/

Just added it: https://ideas.sailpoint.com/ideas/GOV-I-4300

Thank you @rachel_rigdon for the quick turn around

Regards

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