Access History View Profile page is blank 8.4p3

IdentityIQ (IIQ) IIQ Discussion and Questions
1

Which IIQ version are you inquiring about?

8.4p3

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Recently we upgrade identityiq from 8.3p2 to 8.4 p3.We Ran Access history task it ran successfully. But When click on view profile and its blank. Identities>>>Identity access history>>View Profile

2

@DMalaghe1993

Can you check logs and see if you are seeing any error.

3

Is it for all identities or just some?

4

HI @DMalaghe1993

In 8.4+, View Profile renders from Access History captures (in the separate Access History DB) and it’s also gated by specific Access History UI rights. A blank View Profile usually means either the UI call is being blocked (rights) or there are no capture rows for that identity.

Quick way to pinpoint: open browser DevTools → Network, click View Profile, and check the HTTP status:

  • 403 ⇒ missing spright AccessHistoryViewIdentityHistory (and export needs AccessHistoryExportIdentityHistory).

  • 500 ⇒ backend issue; check IIQ logs and validate the Access History DB connection + presence of spt_hist_* tables.

  • 200 but empty ⇒ no capture data; confirm the identity exists in Access History DB tables (e.g., spt_hist_identity*).

Also verify Global Settings → Access History Configuration has Enable Access History checked and a valid Destination Queue Name (missing/invalid destination breaks the pipeline).

5

Its for all Identities

6

What do you mean by all identities?

7

I mean this view Profile issue is for all Identities not for specific

8

Please update below setting in Global setting.

Access History Configuration
Enable Access History (Please check this checkbox)

Data Extract Settings
Enable Data Extract Tasks (Please check this checkbox)

Messaging Configuration
Enable Messaging (Please check this checkbox)

Configuration object “SystemConfiguration”

<entry key="accessHistoryEnabled">
        <value>
          <Boolean>true</Boolean>
        </value>
      </entry>

try below commands.

  1. accessHistory createExtractedObject identity 82basasasasas3434

  2. accessHistory postExtractedObject identity 82basasasasas3434
    or
    accessHistory publishExtractedObject identity 82basasasasas3434

Regards,
Sumit

9

On top also execute “Dispatch Access History” Task.