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Hello ,
In Sailpoint IIQ the Full text index refresh task is waiting on the some Servers and where it is getting success on some servers .
This is happening since 1st of June, before it was fine So need to know how can i tackle this issue and where to start or where to verify about this issue.
It will be very helpful if anyone suggest anything.
@revanthjupitermed Do you automatic index refresh enabled in Global Setting → LifeCycle Manager? If yes, then you don’t need to run this task explicitly.
@revanthjupitermed - I would begin with task-host assignment and node health, then compare the logs, and finally verify index-directory access, locking, storage, and disk space. The fact that only certain servers are affected should help narrow the investigation to a node-specific configuration or infrastructure difference.
check below configuration in your env:
debug–>ServiceDefinition–>FullText
Check what is configure if there is hard coded server then that might be issue change it global it will run for everyone.
you can also check adminstrator console–>env–>setting of each server you will see what task can be run on those server and u can enable from there which server you want to enable for full text index