Full Text Index Refresh Stuck on loading

[Consultant (IAM Consultant)]

Which IIQ version are you inquiring about?

[8.4.]

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Share all details about your problem, including any error messages you may have received.

*[Full text index refresh is stuck on loading. I did not enable any partitioning in the refresh, nor did I see any option to disable it. The hostname console is stuck on waiting.

Tried terminating a few times, and it won’t work]*

[enistri_devo (Emanuele Nistri)]

@Consultant,

try to restart tomcat service

[Consultant (IAM Consultant)]

Its been going on for past few weeks, I did restart many times still same it dosent end.

[enistri_devo (Emanuele Nistri)]

ok, you can delete the taskresult from debug and restart an onther time the task.
If the task will blocks another time, try to delete the file of role index and relaunch the task another time.

[mkumariaas (M Kumar)]

@Consultant You can delete the task result from debug and restart. Also if there is no need do not run this task , use “Enable Full Text Search” option of lifecycle manager configuration.
Also as you have enable the partition so is it happening for all the server or just one server.