Writeback using Webservice connector

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi Everyone,

I have a query on attribute writeback using Webservice Connector.
We have a custom HRMS system to be integrated with flat file(file upload utility) to aggregate the accounts and writeback using webservice connector. We want to perform writeback after each successful aggregation. Is there an attribute or timestamp available which can be used as trigger to achieve this.
Also, please help to understand the best approach for writeback

  1. using workflows (no OOTB trigger action available as far as I searched)
  2. using Identity profiles based on lifecycle states.
  3. Any other?

Regards,
Sumit

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Hi Sumit!

If you have sync enabled and configured in your Web-Service connector, the writeback will occur automatically via the sync functionality. If this OOB case doesn’t seem to work for you, I’d suggest you configure a workflow:

There is no OOTB trigger no, but there is an Event Trigger: “Account Aggregation Completed” that you can use to trigger a workflow.

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Using this trigger you could simply configure a HTTP request within the workflow to writeback whatever it is you want to your end system.

Subscribe to the Event trigger and in the integration URL you simply use the url for executing your specific workflow like this:

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https:/tenant.api.identitynow.com/beta/workflows/execute/external/<id>

Use the “External trigger” in the workflow.

For more information, check out this post by Colin, just alter the workflow to your specific use-case and your specific trigger required.

Cheers,
Seb

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Hi Seb,
Thank you for the detailed reply, this helps. I’ll try out the workflow approach you described.

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As you already have webservice connector, why don’t you use attribute sync with necessary HTTP operations configured.

Thanks
Krish

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