A rule that checks if workitem requester and owner are same then reassigned it to requester manager.
hi @autorun6464
I will go with:
- Rule Type:
WorkItemForwardingRule - Purpose: Automatically forward work items where the requester and owner are the same, to the requester’s manager.
![]()
2 Likes
Just make sure you also take account for when a user doesn’t have a manager. You’ll need to have a default person/workgroup to assign it to.
2 Likes
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.