Restricting users to forward workItem

[kolipakularaviturnkey (Ravi Kolipakula)]

Hi All,

I have requirement of restricting the system admins to forward the work Items.

Please help how to achieve this.

Regards,
Ravi.

[mkumariaas (M Kumar)]

@kolipakularaviturnkey use global forwarding rule and there you can check the condition, who is forwarding the request and assign to current owner or show error message on screen.

[vedeepak (Deepak Vema)]

If you’re looking for restricting on UI then you need to implement a plugin. Please take a reference from below post and I have implement a logic to block forward button. May be you use same plugin and update the logic.

Remove forwarding option (UI button) from Access Reviews

workItemFrwdDisabled.zip (959 Bytes) I just made a sample plugin and attached, you can directly import zipped plugin into SailPoint. You can customize as per requirement for disabling the button. To learn more information about plugin, here are some helpful link. There is To-do plugin which can be more helpful for a reference.

Or

There is other way is to use the global work item forward rule which presents under global setting under Identity settings. This rule will return “newOwner”. So, either exception from rule or simply return same old owner.