Workday SaaS connector unable to fetch few attributes

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi Experts,

I have configured the Workday SaaS connector as the authoritative source and successfully completed account aggregation. I am able to retrieve attributes such as FILENUMBER, USERID, FIRST NAME, LAST NAME, CITY, and COUNTRY. However, I am unable to fetch certain out-of-the-box (OOTB) attributes like HIREDATE and JOBTITLE, LOCATION, JOBCODE even though these values are present in the HR system. I have validated the XPath values against the response XML, and they appear to be correct. I have confirmed with workday team that required permissions are assigned with Security groups.

Does anyone face this issue with Workday SaaS connector?

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Hi @sagar_kamalakar,

This issue might be because of Response Group Mapping can you check these Response Group Mapping values below are set to true?

Include_Employment_Information
Include_Personal_Information

-Vasanth

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Can you send the XPATH mappings for these attributes?

Thanks.

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@vasanthrajsp29 Yes, those response group mappings values are true.

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Hi @nikhleshsdg,
Here are the XPATH for attributes

JOBCODE
wd:Worker_Data/wd:Employment_Data/wd:Worker_Job_Data/wd:Position_Data/wd:Job_Profile_Summary_Data/wd:Job_Profile_Reference/wd:ID[@wd:type='Job_Profile_ID'] | wd:Worker_Data/wd:Employment_Data/wd:Position_Data/wd:Job_Profile_Summary_Data/wd:Job_Profile_Reference/wd:ID[@wd:type='Job_Profile_ID']

HIREDATE
wd:Worker_Data/wd:Employment_Data/wd:Worker_Status_Data/wd:Hire_Date

JOBTITLE
wd:Worker_Data/wd:Employment_Data/wd:Worker_Job_Data/wd:Position_Data/wd:Business_Title | wd:Worker_Data/wd:Employment_Data/wd:Position_Data/wd:Business_Title
6

Hi Sailors,

This issue has been resolved issue is at workday managed system. Its misconfiguration with Integration Security group(Unconstrained) with required permissions. Thanks for the help.

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